Civic Literacy Prep ("we," "our," or "us") is committed to protecting your
privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you
use our website or services. By accessing Civic Literacy Prep, you agree to
the terms of this policy.
1. Information We Collect
We may collect the following data:
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Personal Information: Name, email, contact
details, payment information (processed securely via third-party processors like
Stripe/PayPal).
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Usage Data: IP address, browser type, device
information, pages visited, and interactions (via cookies and analytics tools like
Google Analytics).
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User Contributions: Exam responses, progress
tracking, and feedback.
2. How We Use Your Information
Your data is used to:
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Provide and personalize exam preparation services.
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Process transactions and send service-related communications.
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Improve website functionality and user experience.
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Comply with legal obligations and prevent fraud.
Note: We do not sell your data to third parties.
3. Cookies and Tracking Technologies
We use cookies to:
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Enhance site performance and remember user preferences.
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Analyze trends via tools like Google Analytics (opt-out available).
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Third-party cookies (e.g., advertising networks) may track usage per their
policies.
4. Data Sharing and Disclosure
We may share data with:
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Service Providers: Payment processors, hosting
services, and analytics providers.
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Legal Compliance: If required by law (e.g.,
subpoenas, court orders).
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Business Transfers: In mergers/acquisitions,
with user notice.
5. Data Security
We implement:
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Encryption (SSL/TLS) for data transmission.
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Regular security audits and access controls.
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Secure storage with reputable cloud providers.
Despite safeguards, no online platform is 100% secure. Users are encouraged to protect their
login credentials.
6. Your Rights
Depending on your location (e.g., GDPR/CCPA), you may:
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Access, correct, or request deletion of your data.
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Opt out of marketing communications.
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Withdraw consent (where applicable).
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Lodge complaints with a data protection authority.
Contact: support@civicliteracyprep.com for
requests.
7. Third-Party Links
Civic Literacy Prep may link to external sites. We are not responsible for
their privacy practices. Review their policies before sharing data.
8. Children's Privacy
We do not knowingly collect data from children under 13 (or 16 under GDPR). Parents/guardians
may contact us to remove such data.
9. Policy Updates
We may update this policy periodically. Changes will be posted here with a revised "Last
Updated" date. Continued use constitutes acceptance.